Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.
